Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer several options depending on your location and shipping preferences:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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Overnight Shipping: 1 business day
Free shipping is available for orders over $___ (optional).
Domestic Shipping
We currently ship to all addresses within the United States (excluding P.O. Boxes for certain carriers).
International Shipping
We offer international shipping to select countries. Shipping fees and delivery times vary by destination.
Buyers are responsible for any customs duties, import taxes, or fees that may apply once a shipment reaches its destination.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped. Tracking details may take 24–48 hours to update.
Delays and Lost Packages
We are not responsible for delays caused by the shipping carrier or customs.
If your package appears lost or significantly delayed, please contact us at [your email address] and we’ll assist in opening an investigation with the carrier.
Damages
We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier or our support team to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges
Please refer to our Return Policy for details on how to return or exchange items.